Business Automation Specialists

VTS IT’s dedicated development team are Australian based specialists who understand IT solutions should work for you, not your business trying to adapt to them. We listen to your needs and create endless possibilities. By becoming your Business IT Partner, we can streamline and digitally transform your business resources to create an end-to-end automated solution tailored specifically to improve your business.

Based in Australia – We deliver a better experience.

Our developers are 100% based here in Australia – face to face, same time zone, responsive. We do not outsource to offshore organisations as it leads to delays, communication issues and overall a more costly and poorer customer service experience.

Being 100% Australian based, we understand Australian businesses! Often businesses are told they have to change or purchase a large and expensive IT solution to overcome business inefficiencies. Unnecessary and a waste of your valuable time and money!

Our diverse client base has enabled VTS IT’s talented development team to create a wide spectrum of tailored business automation solutions spanning a multitude of business processes – including but not limited to production, administration and financial systems.

SCALABLE TECHNOLOGY

Do you want your IT environment to adapt to your business?

Reduced Resource Time and Cost

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The digital integration of multiple legacy applications removes repetitive manual tasks freeing up numerous resources. This allows for redeployment of your team resources to focus on alternative tasks or facilitates significant operational cost savings.

Seamless Third Party Integration

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Integrating all of your required features from your IT Legacy Systems into one singular user-friendly interface solution reduces staff time spent hopping through multiple layers of systems – improving productivity, efficiency and your bottom line.

Enhanced Security and Data Integrity

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Data integrity is essential for the accuracy and efficiency of business processes. Building straightforward IT solutions, we can ensure that your business maintains a high level of precision. Enhanced IT Security with increased controls incorporating permission levels assigned to staff, ensures team members only access their authorised areas.

Workplace Flexibility

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With today’s workforce required to be on the move at a moments notice, IT solutions need to be just as responsive. VTS IT can provide visibility of your team members across multiple locations in a simplified format.

International College Staff Hub Case Study

For a private education institution with international students as their predominant source of sales revenue, the COVID pandemic and subsequent closure of international travel borders by authorities severely impacted the business financially. In order to maintain the business during this unpredictable and volatile period, generating cost savings were crucial. 

VTS IT added further benefits by streamlining and automating their business administration processes – reduced staff frustrations as well as facilitating working from home when required. 

For more information on the design of this solution go to the following link:

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Customer Portal
Case Study

The ever-changing global IT landscape poses significant challenges for today’s MSP’s:

  • The requirement to facilitate secure flexible remote workspaces
  • Continually evolving cybersecurity threats and attacks
  • The demand for lower client costs whilst needing to provide higher customer service levels factoring heavily on client attraction and retention

To maintain a competitive edge in the current marketplace they need to:

  • Optimise security protocols over a clients’ IT environment
  • Provide a streamlined and interactive cost-effective client service experience
  • Strengthen existing focus on client partnerships by providing exceptional IT services demonstrating:
    • Transparency
    • Accountability
    • Clear and concise presentation of critical data 

To find out more about how a digitised customer portal could work for you go the following link:

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Non-Profit Organisation Member
Management App Case Study

A Not For Profit (NFP) organisation were facing numerous issues when managing sporting events for their members.

  • They ran their member database entirely out of Excel across multiple spreadsheets leading to:
    • Compartmentalised information
    • Poor data compliance
    • Increased risk of human error
  • Poor data integrity:
    • Limited ability to understand their members and their goals
    • Lack of constraints around the collection of data
  •  Low return on marketing efforts:
    • Wasted marketing expenditure
    • No reporting or data insights
    • No visibility on member trends

To learn more about the benefits of VTS IT developing a dedicated members App for your NFP click on the below link:

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We love what we do

Windgap Foundations Logo

VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.

We happily recommend VTS IT to anyone seeking to improve their IT.

Cristian Fierro, ICT Services Manager
VTS IT Client RSL NSW

As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.

After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.

They have gone beyond our expectation for support in all areas of technology.

Nicole Hasrouni, Chief Financial Officer
Strathfield College

The real measure of quality third party support is value.

VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.

Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.

VTS IT truly completes the value equation.

Roelof Oosthuizen, Chief Executive Officer
Renaissance Asset Management

In February 2020, our company made a commitment to upgrade our technology. It became evident from our first meeting that VTS IT not only had the necessary skills, but also separated themselves from other providers.

We have experienced a marked improvement in collaboration and productivity following the upgrade to leading-edge flexible technologies. The experienced team understand the pressures of business and respond promptly with proactive solutions

Sheldon Rivers, Business Manager
Aussie Travel Cover Insurance

VTS IT are constantly reviewing our continually changing business environment across Australia and New Zealand, ensuring the latest security protection measures are in place, providing peace of mind with a strong business continuity plan whilst maintaining optimal network performance.

The expert team take the time to understand our business and philosophy thus allowing for practical solutions enabling the desired outcome.

When issues have arisen, the service is fast, knowledgeable and provided in a very courteous and friendly manner. We highly recommend VTS IT to anyone who is in need of professional IT management services.

Peter White, IT Manager

The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.

Melinda Kafer, Chief Financial Officer

Free Comprehensive Consultation

If you’re ready to have your processes streamlined to improve and enhance the way you do business, VTS IT’s free Comprehensive Consultation is your first step.

Our talented Digital Business Analysts will meet with you to review your existing systems and processes combined with discussing how you operate, seeking potential opportunities for automation which boosts efficiency and saves time and money.

We then identify one key potential improvement and create a Proof of Concept which we then present to you to show the productivity and profitability savings available using the power of VTS IT’s Digital Transformation.

All of this is at NO COST and OBLIGATION FREE.

What are you waiting for? Don’t get left behind!